Terms of Use

• "Service" or "Platform" means the uvero.me website, applications, and related features made available to you.
• "Account" means the personal account you create to access the Service.
• "User Content" means any data, text, files, images, documents, CVs, links, or other material you enter, upload, generate, translate, or store through the Service — including information you choose to provide about third parties (for example, a referee's contact details or a co-author's name).
• "AI Features" means the optional features that use automated language-processing tools to help you import, draft, rewrite, structure, or analyse content (described in Section 4 and Section 7).
• "Third-Party Data" means personal data relating to a person other than you that you enter into the Service, such as a referee's or co-author's details.
• "Sub-processor" or "Third-Party Service" means an external provider we use to help deliver parts of the Service (described in Section 12 and named in our Privacy Notice).
• "Consumer" means a natural person acting for purposes outside their trade, business, craft, or profession.
• "Lawful basis" (or "legal basis") means a valid legal reason for processing personal data under privacy law (for example, performing our contract with you, your consent, or a legitimate interest).

You agree to these Terms by registering for, signing in to, or using the Service. Your use of the Service, and your provision of any User Content, is voluntary and at your own initiative. You decide what information to provide, which features to use, and what (if anything) to export or share.

Your choices — in plain terms

• You can use, or stop using, the Service whenever you like.
• You can edit or delete most of your User Content yourself, at any time, inside the app.
• You can withdraw your data and close your account entirely: contact us at [privacy contact email] and we will delete your account and your CV data. Account deletion is currently carried out by us on request (it is not yet a self-service one-click button), so it is actioned by a person rather than instantly — see Section 14 and our Privacy Notice for how this works and the limited records the law lets or requires us to keep.

How we protect your data

We treat the protection of your information as a core responsibility. In practice this includes hosting our primary database, authentication, and uploaded files in the European Economic Area (EEA), restricting access to your files so they are not publicly listable, protecting data in transit, redacting known sensitive values from our error logs, and keeping a human in the loop for all AI Features. The specific technical and organisational measures we apply, and the providers we rely on, are described in our Privacy Notice as a transparency statement.

We implement security measures we consider appropriate to the nature of the Service, but no online service can be guaranteed to be completely secure, and we do not warrant that the Service or your data will be free from unauthorised access, loss, or alteration, or that the Service will be error-free or uninterrupted (see Section 15). You are responsible for the security of your own sign-in credentials and devices.

The Service is intended for adults. You must be at least [minimum age] years old (or the age of majority in your country of residence, if higher) and have the legal capacity to enter into a binding contract. The Service is not directed at children, and we do not knowingly create accounts for minors. By using the Service you confirm that you meet these requirements. If we become aware that we hold personal data relating to a person below the applicable age without the required authorisation, we will delete it; our Privacy Notice explains how to notify us so that we can do so.

uvero.me provides tools to help you manage your career information and produce CV/résumé documents. Depending on the plan and features available to you, the Service may include:

• Account registration and sign-in via email and password or via supported third-party sign-in (currently Google);
• Entering and organising career information (such as personal details, work experience, education, projects, awards, interests, volunteering, publications, introductions, skills, and tags);
• Importing an existing CV (PDF or DOCX), which is parsed and processed using AI Features to extract structured information for your review;
• AI-assisted drafting and rewriting of CV content, and AI-assisted analysis of how your CV compares to a job advertisement you provide, presented in the style of an applicant-tracking system (ATS) — the software many employers use to scan CVs;
• Translating your content into supported languages using a third-party translation service;
• Exporting a CV document (for example, generating a printable/PDF version of a CV you have created);
• Requesting recommendations from people you nominate (described in Section 9).

AI Features are assistive only and keep you in control: AI output is presented to you as drafts, candidates, or analysis that you review, edit, accept, or reject before it is used. See Section 7 for important limitations.

• You must provide accurate information when registering and keep it up to date.
• You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity that occurs under your Account, except to the extent caused by our failure to take appropriate security measures.
• You must notify us promptly if you become aware of any unauthorised access to or use of your Account.
• You may not share your Account, sell it, or allow others to use it, and you may not create an account using another person's identity or credentials without authorisation.
• Access to certain features may be subject to an invitation or eligibility gate; we may decline, limit, or revoke access where permitted by these Terms and applicable law.

You agree to use the Service only for lawful purposes and in line with these Terms. You must not:

• Upload, enter, or distribute content that is unlawful, infringing, defamatory, fraudulent, or that violates the rights (including intellectual-property, privacy, or data-protection rights) of others;
• Enter personal data about another person (for example, a referee's contact details or a co-author's name) unless you are lawfully entitled to do so, you have a lawful basis (a valid reason under privacy law), and you have provided any notice or obtained any consent required by applicable data-protection law (see Sections 8 and 9);
• Impersonate any person or misrepresent your identity, affiliation, qualifications, or experience in a way that is unlawful or deceptive;
• Misuse the AI Features — including attempting to generate unlawful, harmful, harassing, discriminatory, or deliberately false content, or using them to fabricate credentials;
• Use the Service, or any output of the AI Features, to develop, train, benchmark, or improve any competing product, model, or machine-learning system, except to the extent this restriction is prohibited by applicable law;
• Attempt to access accounts, data, or areas of the Service you are not authorised to access, or to circumvent security, authentication, rate-limiting, or access controls;
• Scrape, crawl, harvest, or bulk-extract content or data from the Service, or use bots or automated means except as expressly permitted by us in writing;
• Reverse engineer, decompile, or attempt to derive source code, except to the extent this restriction is prohibited by applicable law;
• Introduce malware or otherwise interfere with, overload, or disrupt the Service's security, availability, or integrity;
• Use the Service to send spam or unsolicited communications, or to violate any applicable anti-discrimination, employment, marketing, or consumer-protection law;
• Resell, sublicense, or commercially exploit the Service or its content except as expressly permitted.

We may investigate suspected breaches and take the steps described in Section 16.

The AI Features (CV import and extraction, content drafting and rewriting, and ATS-style job-match analysis) are provided as a helpful aid, not as professional, legal, career, or recruitment advice. AI output can be inaccurate, incomplete, outdated, or unsuitable for your situation, and may not reflect a particular employer's or applicant-tracking system's actual behaviour.

• You remain responsible for reviewing, verifying, and editing all AI-generated content before relying on it, exporting it, or sharing it. You are responsible for the accuracy and truthfulness of your final CV.
• AI output may not be original and may resemble other content; you are responsible for checking that any AI-assisted content you use is accurate and does not infringe a third party's rights.
• Match scores and analysis are advisory indications only. They are not a prediction or promise of any result.
• We do not guarantee that using the Service or its AI Features will lead to a job, an interview, a particular ranking, or any other employment or recruitment outcome.
• AI Features keep a human in the loop: results are presented for your review and you choose whether to accept, edit, merge, or discard them. No solely-automated decision producing legal or similarly significant effects on you is made by the Service.
• To process your request, some AI Features send the relevant content (such as your imported CV text, the field you ask us to rewrite, or the job advertisement you paste) to third-party AI and translation providers, some of which are located outside the EEA. Which providers receive what content, the safeguards that apply to those transfers, and the legal basis are described in our Privacy Notice; you should review it before using these features (see also Sections 10 and 12).

You retain ownership of your User Content. We do not claim ownership of the CV information, documents, or other material you provide.

To operate the Service for you, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, process, parse, translate, reformat, transmit to the sub-processors needed to deliver the features you use, and display your User Content back to you — solely as necessary to provide and maintain the Service and the features you choose to use. This licence is limited to those purposes, lasts only as long as needed to provide the Service or as required by law, and ends when your User Content is deleted (subject to the limited residual-data points described in Section 14 and in our Privacy Notice, such as records the law requires us to keep).

We may also create and use aggregated and de-identified data derived from use of the Service (which does not identify you) for operating, securing, analysing, and improving the Service.

Our role as a data controller

We do not rely on your warranties below to escape our own data-protection obligations. Where we determine the purposes and means of processing personal data (including, for example, personal data about referees or co-authors that you enter), we act as a data controller and remain responsible for our own GDPR obligations toward the people concerned, including providing information and honouring their rights. Our respective roles and the legal basis on which we process such data are explained in our Privacy Notice (see also Section 9).

Your warranties about your content

• You warrant that you own or have all rights, consents, and permissions necessary to provide your User Content and to grant the licence above;
• You warrant that your User Content, and our processing of it as described, does not infringe any third party's rights or breach any law;
• Where your User Content includes Third-Party Data (for example, a referee's name, email, or relationship to you, or a co-author's name), you warrant that you are lawfully entitled to provide that data, that you have a lawful basis to do so, and that you have given any notice or obtained any consent required under applicable data-protection law before entering it. In most cases, discharging this simply means telling the person that you are adding their details and why, before you invite them or save their information. You acknowledge that you, not uvero.me, decide to collect and enter that Third-Party Data.

A note about sensitive (special-category) information

Please avoid entering special-category personal data — meaning data revealing health, religious or political beliefs, trade-union membership, racial or ethnic origin, or sexual orientation — into free-text fields or uploaded documents unless you intend to and understand the implications. The Service does not require such data, and you provide it at your own initiative. Be aware that anything you enter in free-text fields or in an uploaded CV is processed by the same features as the rest of your content — including, where you use them, the AI and translation sub-processors described in Sections 7, 10, and 12 — so that a sentence such as one mentioning volunteering at a religious charity may be transmitted to those providers like any other text. Our Privacy Notice explains the basis on which we handle such information if you choose to disclose it.

The recommendations feature lets you nominate people (for example, former managers or colleagues) by entering their name and contact details, and then either send them an invitation by email or share a unique link so they can submit a recommendation about you.

• You are responsible for the accuracy of the contact details you enter and for ensuring you are entitled to contact the person and to provide their data to us for this purpose (see Section 8).
• You confirm you have a lawful basis and have provided any notice required by applicable data-protection law before entering a referee's details or sending an invitation. In practice, this normally means letting that person know, before you add them, that you are sharing their details with uvero.me so they can be invited to recommend you.
• When a recommender opens your invitation link, the Service may display your name and email address to them so they know who is requesting the recommendation. You are responsible for choosing whom you invite.
• Recommendation text submitted by a third party is provided by that person; you are responsible for how you subsequently use it. You must not edit a recommendation so as to misrepresent what the recommender said, and you must not submit fabricated recommendations.
• You must not use this feature to harass, spam, or repeatedly contact people who have not agreed to be contacted.

Because we receive and store the recommender's details and any recommendation they submit, we act as a data controller for that information and are responsible for our own GDPR obligations toward the recommender. Our Privacy Notice describes our respective roles, the legal basis, the information we make available to recommenders, and how a recommender can ask to access or delete their data — including where they are not an account holder.

• Translations are produced using an automated third-party translation service (which may be located outside the EEA) and may contain errors or lose nuance. You should review any translated content before relying on or sharing it. Our Privacy Notice names the translation provider and explains the transfer safeguards.
• Export features let you generate a document (such as a printable/PDF CV) from content you have created. You are responsible for how you use, store, and distribute any exported document once it leaves the Service.

The Service itself — including its software, design, templates, layouts, text, graphics, logos, the "uvero.me" name and branding, and other materials we provide (excluding your User Content) — is owned by us or our licensors and is protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your personal, lawful use. You may not copy, modify, distribute, sell, or create derivative works from (that is, new works based on) the Service or its materials except as expressly permitted or required by applicable law. All rights not expressly granted are reserved.

To provide the Service we rely on third-party providers — for hosting, database and authentication, file storage, email delivery, AI processing, and translation. To deliver the features you use, relevant content may be transmitted to and processed by these providers, some of which are located outside the EEA. Our Privacy Notice names the actual sub-processors we use (currently Supabase for database, authentication, and file storage; Resend for email delivery; OpenAI for AI features; Google Cloud Translation for translation; and Vercel for hosting), describes what each receives, states where they are located, and explains the safeguards that apply to any transfer of personal data outside the EEA, together with a mechanism for notifying you of changes.

We remain accountable, as the data controller, for our use of these providers and for our obligations to you under these Terms and applicable data-protection law (including in relation to international data transfers); we do not exclude or limit that accountability. We are not, however, responsible for the independent acts or omissions of third parties that are genuinely beyond our reasonable control and outside the scope of our obligations to you.

We may display plan tiers and prices (for example, on our pricing page). At present, paid checkout is not yet enabled: you cannot complete a purchase through the Service, no charge is incurred, and no payment-card or billing information is collected. Where a paid plan is shown, it does not become a contract to pay unless and until you complete a future checkout flow.

If and when we enable paid plans or features, we will publish the applicable prices and any additional billing terms, and — before you become liable for any charge, and where you are a Consumer — we will obtain your express agreement to pay and provide all pre-contractual information and the cancellation/right-of-withdrawal information required by applicable EU consumer law (including the Consumer Rights Directive).

Your use of the Service is voluntary and you can withdraw at any time.

• You may edit or delete most of your User Content within the Service at any time.
• You may stop using the Service at any time. To close your account and request deletion of your data, contact us at [privacy contact email]. Account deletion is currently actioned by us on request (a person carries it out; it is not an instant self-service action). When we delete your account we remove your application account and your CV data.
• Under the GDPR you have the right to access your personal data and to obtain a copy, to have inaccurate data corrected, to request erasure, to restrict or object to certain processing, and to data portability (in plain terms, to get a copy of certain data so you can take it elsewhere). To exercise any of these rights, contact us at [privacy contact email]. We will respond within the time the law allows — normally within one month of your request, with the extension the GDPR permits for complex requests. Our Privacy Notice explains each right and how we fulfil it (including how we handle access and portability requests for the complete set of your data, rather than only a single exported CV).
• Some limited records may be retained where we are legally required or permitted to keep them, or in a form that no longer identifies you. In particular, certain email-delivery records may continue to hold a recipient email address after an account is deleted; our Privacy Notice discloses this and the retention and scrubbing approach we apply.
• You also have the right to lodge a complaint with a data-protection supervisory authority. The lead authority for uvero.me is [lead supervisory authority]; you may also complain to the authority in your country of residence or place of work. This is separate from, and additional to, the consumer dispute options in Section 20.

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, error-free, or secure, or that AI output or translations will be accurate or fit for a particular purpose. We do not guarantee any career, recruitment, interview, or employment outcome. The disclaimers in this Section apply notwithstanding any general descriptive or promotional language elsewhere in these Terms (see also Section 22).

Consumer-rights savings clause

Nothing in these Terms excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under the mandatory law applicable to you, including your statutory rights as a Consumer under EU and national consumer-protection and data-protection law. Where mandatory law gives you rights that are broader than this Section, those rights prevail.

• We may suspend, restrict, or terminate your access to the Service (in whole or in part) if you materially breach these Terms, if your use poses a security, legal, or stability risk to the Platform or others, or if we are required to do so by law.
• We may suspend access immediately and without prior notice where we reasonably suspect unlawful use, abuse of the recommendations feature (for example, spam or harassment of third parties), fabrication of credentials, or a risk to other users or third parties; we will notify you as soon as reasonably practicable thereafter.
• Otherwise, where reasonably possible and not prohibited by law or by an urgent security need, we will give you notice and, for less serious matters, an opportunity to remedy the issue.
• You may terminate at any time by ceasing to use the Service and/or closing your account (Section 14).
• On termination, the licence you grant in Section 8 ends except as needed to complete deletion or to comply with law. Sections intended to survive termination (including the Section 8 warranties and controller-role provisions, and Sections 11, 12, 15, 17, 18, 20, 21, and 22) will continue to apply.

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or intentional misconduct, our liability under data-protection law (including compensation under Article 82 GDPR), or any liability that cannot be limited or excluded under mandatory law applicable to you (including your mandatory rights as a Consumer).

Subject to the paragraph above, and to the maximum extent permitted by applicable law:

• We are not liable for indirect, incidental, special, or consequential loss, or for loss of profits, revenue, goodwill, opportunity, or anticipated savings;
• We are not liable for any failure to obtain a job, interview, or other outcome, for the accuracy of AI output or translations you choose to rely on, or for your own decisions about your User Content;
• We are not liable for loss arising from your breach of these Terms (including unlawful entry of Third-Party Data), or from third parties acting outside our reasonable control;
• Our total aggregate liability arising out of or in connection with the Service and these Terms is limited, to the extent permitted by law, to the greater of (a) the total amount you paid us (if any) for the Service in the 12 months before the event giving rise to the claim, and (b) EUR [liability cap] (this floor applies in particular while the Service is provided free of charge).

If you are a Consumer, this Section applies only so far as permitted by the mandatory law of your country of residence, and we remain liable for foreseeable loss caused by our failure to use reasonable care and skill where that liability cannot lawfully be excluded.

To the extent permitted by applicable law, you agree to indemnify us and to cover our reasonable costs (including reasonable legal fees) for third-party claims and damages arising out of: (a) your unlawful or infringing User Content; (b) your entry or use of Third-Party Data without a lawful basis or required notice or consent — for example, adding another person's personal data to the Service, or inviting them through the recommendations feature, without telling them or having a valid reason to do so; (c) your breach of these Terms or of applicable law; or (d) your misuse of the Service.

If you are a Consumer, this indemnity applies only to the extent your liability arises from your own intentional or negligent unlawful conduct (which, for the avoidance of doubt, includes entering another person's personal data without a lawful basis or required notice), and it never applies beyond what mandatory consumer law permits. We will notify you of any such claim and will not settle it in a way that imposes obligations on you without your consent (not to be unreasonably withheld).

• We may update, add, or remove features over time to improve the Service or for legal, security, or operational reasons.
• We may amend these Terms. For material changes, we will give reasonable advance notice (for example, by posting the updated Terms with a new "Last updated" date and/or notifying you in the product or by email).
• Changes will not apply retroactively and, where required by law, will take effect only after the notice period. If you do not accept a material change, you may stop using the Service and close your account before the change takes effect. Your continued use after the effective date means you accept the updated Terms, except where applicable law requires your active consent.

These Terms and any dispute arising out of or in connection with them are governed by the laws of [governing-law country/jurisdiction], and the courts of [jurisdiction/venue] have non-exclusive jurisdiction.

Consumer protection savings

If you are a Consumer resident in the EU/EEA, this choice of law and jurisdiction does not deprive you of the protection of the mandatory consumer-law provisions of your country of residence, and you may also bring proceedings in the courts of that country. The European Commission's Online Dispute Resolution (ODR) platform is available at https://ec.europa.eu/consumers/odr. We are not currently obliged to, and do not commit to, use an alternative dispute-resolution body unless required by law. This consumer-dispute route is separate from, and does not affect, your right under Section 14 to complain to a data-protection supervisory authority about how we handle your personal data.

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be, removed (severed); the remaining provisions will continue in full force and effect.

These Terms, together with the Privacy Notice and any feature-specific terms we present to you, are the entire agreement between you and us about the Service, and supersede prior arrangements on the same subject. This does not exclude liability for fraud or affect your mandatory statutory rights. Where any general descriptive language in these Terms appears to conflict with the specific disclaimers and limitations in Sections 15 and 17, those specific provisions prevail. We may transfer our rights and obligations under these Terms to another entity (for example, on a reorganisation or sale), provided this does not reduce your rights; you may not transfer yours without our consent. Our failure to enforce a provision is not a waiver of it.

Questions about these Terms can be sent to [Operator legal entity], [registered address], at [support/contact email]. For privacy-related requests (including access, correction, deletion, and complaints), contact [privacy contact email]; full details and the identity of our supervisory authority are in our Privacy Notice.